The QVista platform
100% browser-based and managed from one place – everything you have to run visitor flow across one site or hundreds.
Queue Management
The core of QVista: service users take a ticket for the service they need, the system routes them to the appropriate counter and calls them by number, screen and voice.
Learn more →Virtual Queue & Mobile Ticketing
Visitors can take a ticket from their phone – by scanning a QR code at the entrance or from your website – and get notified when it is almost their turn.
Learn more →Appointment Booking
Let service users book a time slot online and check in on arrival.
Learn more →Digital Signage
QVista displays combine queue calls with your own content: videos, slides, news, scrolling text and live TV.
Learn more →Analytics & Reporting
Live dashboards show waiting visitors, wait times and counter activity across all sites.
Learn more →Customer Feedback
A feedback device at the counter asks a brief survey right after each service.
Learn more →Made for central control
Every kiosk, display and terminal links to one central server. Settings, screen designs and ticket layouts are rolled out as profiles to a single branch, a group of sites or the entire network.
If a kiosk ever needs to be replaced, its configuration is restored from the server in minutes.
Platform at a glance
- Browser-based installation and automatic updates
- Multi-language interface, tickets and voice
- Role-based users with LDAP / Active Directory
- Runs on physical, virtual or cloud servers
- Web services for third-party integration
- Disaster recovery via central synchronisation