Online support
Remote diagnosis and configuration help from our technical team, without waiting for a site visit.
On-site service
Our engineers install, maintain and repair hardware at your sites.
Software updates
New versions are deployed from the central server and installed automatically on kiosks and terminals.
Before you get in touch
- Check power and networkMost display and kiosk issues come from a loose cable or network change.
- Note the device and siteDevice model, branch name and what was on the screen help us respond faster.
- Send a photoA photo of the screen or error message saves lots of back-and-forth.
Contact support
E-mail us with your institution name, site and a short description of the issue.