The core of QVista: service users take a ticket for the service they need, the system routes them to the appropriate counter and calls them by number, screen and voice. Team call the next visitor with one click from a web or Windows terminal.
Routing
- Service-based queues with unlimited services and sub-menus
- Automatic ticket transfer between services
- Priority and segmentation rules
- Counter groups, floors and buildings
Calling
- Counter and main displays, LED or LCD
- Chime and spoken announcement in multiple languages
- Recall, park and transfer from the terminal
- Virtual teller keypad – no extra hardware needed
Tickets
- Ticket designer with logo and dynamic fields
- Estimated wait and individuals ahead printed on the ticket
- Various ticket templates per service
Is compatible with
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