A hospital visit is a chain of queues: registration, triage, consultation, lab, imaging, pharmacy. QVista links them into one journey, so each patient moves to the next step automatically and personnel see where the bottlenecks are.
The challenge
- Patients wait twice – once in line and again without knowing where to go next
- Privacy rules make it hard to call patients by name
- Doctors and nurses lose time managing the waiting lounge
- Management has no reliable data on wait times per department
How QVista supports
- Multi-step journeys: one ticket follows the patient from department to department
- Calling by ticket number with spoken announcement in Arabic, English, Turkish and other languages
- Appointment and walk-in patients handled in the same flow
- Integration with hospital information systems (HIS) for patient lookup and check-in
- Live dashboards per clinic, floor or building
- Feedback devices at the desk to measure patient satisfaction
What it looks like in practice
Arrive
Ticket from a kiosk, QR code or online booking.
Wait
Live position on screens and phone.
Be served
Called to the appropriate counter by screen and voice.
Rate
Fast feedback that feeds your reports.
Products for healthcare
Wizard Kiosk 24
A stand-alone, rugged kiosk with curved side edges, made for businesses where corporate identity matters.
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QVISTA D-LCD-215
An LCD counter display with a built-in media player, available in four Full HD sizes and controlled centrally from the…
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D-LCD-580
A 58-inch Full HD main display with an external QVista media player – queue calls and digital signage on one sizeable…
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QVISTA’PRO – Main Queue System Software
The network release of QVista’s main queuing software.
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FEED-TT-10 Customer Feedback Device
A counter-top survey device facing the customer.
See details →Trusted in healthcare
A selection of businesses running QVista systems.