A stand-alone kiosk with curved side edges and a sleek, modern design. Heavy-duty hardware keeps it running smoothly under heavy load, and its custom-size, custom-colour, vandal-resistant capacitive touchscreen presents live data from the QVISTA server. Up to 3,000 tickets per roll – no pre-cut paper needed.
Key specifications
| Screen | 17″, 19″, 22″ or 24″ Full HD (1920 × 1080) |
| Touch panel | 10-point capacitive |
| Printer | Embedded thermal, 100 km head life |
| Operating system | Windows OS (Android optional) |
| Network | 10/100 Mbit Ethernet or Wi-Fi |
| Size / weight | 550 × 450 × 1618 mm · 28 kg |
Key capabilities
- Works with all QVISTA terminals, counter and main displays and media players
- Database and API integration with third-party systems
- Effortless paper loading with opto paper sensor
- Vandal-proof carbon-steel body up to 4 mm
- Corporate colours upon request
- Accessible design – WCAG 2.1 AA and EAA
Technical specifications
| Dimensions (W × D × H) | 550 × 450 × 1618 mm |
| Weight | 28 kg |
| Body material | Carbon steel (up to 4 mm) and aluminium |
| Screen size | 17″, 19″, 22″ or 24″ (adjustable) |
| Resolution | 1920 × 1080 px |
| Colour depth | 8-bit (D), 16.7 M colours |
| Brightness | White 250 cd/m² |
| Touch panel | 10-point capacitive |
| Operating system | Windows OS / Android (optional) |
| Power input | 100–240 V AC, 50–60 Hz |
| Print method | Thermal, embedded printer |
| Paper | Thermal-sensitive QVISTA rolls |
| Paper sensor | Opto sensor |
| Paper loading | Effortless load / auto |
| Print head life | 100 km (80 mm paper) |
| Network | 10/100 Mbit Ethernet or Wi-Fi |
| Connections | RJ45 – CAT5 or better |
| Operating temperature | 0 °C to +40 °C |
| Storage temperature | −10 °C to +50 °C |
| Humidity | Operating 15–75 %, storage 10–90 % |
Dimensions and technical drawings (mm)
Accessibility for everyone
Optional accessories
- Card reader
- Barcode reader
- RFID reader
- National ID reader
- NFC reader
- QR code reader
- POS device
Software integration
- Central content management
- Central queue management
- Central analytics & reporting
- API integration
- Third-party system integration
Connectivity
- Ethernet (RJ45)
- Wi-Fi
- TCP/IP
- API
- Central management
Compliance, sustainability and service
Ecodesign & applicable standards
The Wizard Kiosk KV24 complies with:
- Directive 2011/65/EU (RoHS)
- Directive 2012/19/EU (WEEE)
- CE requirements
- European Accessibility Act (EAA)
- WCAG 2.1 AA accessibility guidelines
Energy label
Labelled in accordance with Regulation (EU) 2019/2013.
Meets the minimum energy efficiency requirement of class D.
Energy label and product information sheet are supplied with the product.
Product longevity & spare parts
Original or equivalent spare parts are available for 10 years from the date of purchase.
After-sales support through our authorised technical service network for efficient maintenance and repair throughout the product life.
Installation & user information
Comprehensive documentation is supplied in electronic format:
- Installation instructions
- Safety information
- User / operating manual
- Maintenance instructions
- Energy-saving recommendations
- Accessibility features
- Environmental disposal guidance
End-of-life service
Designed in line with Directive 2012/19/EU (WEEE).
RoHS compliant and designed to support environmentally responsible end-of-life management.
End-destination reporting
End-of-life processing is carried out in accordance with the applicable environmental legislation.
Where required, information on end-of-life processing can be provided in line with legal obligations.
About the Wizard Kiosk KV24
The Wizard Kiosk KV24 is an intelligent self-service queue kiosk designed and built by QVISTA for queue management and patient flow systems. Service users pick the service they require on a 24″ Full HD touchscreen and get a numbered ticket from the embedded thermal printer – then sit and wait until they are called.
With optional QR, NFC, RFID and national ID readers it also handles appointment check-in and ID-based ticketing. Accessibility features including voice guidance, big characters and a high-contrast screen make it a good fit for public sector tenders that require WCAG 2.1 AA and European Accessibility Act compliance.
It is used within a full QVISTA system, alongside our ticket kiosks, counter displays, main displays and queuing software.
Also known as: queue ticket dispenser, self-service queue kiosk, token issuing kiosk, customer ticketing kiosk, patient check-in kiosk, smart self-service kiosk
Wizard Kiosk KV24 – akıllı self-servis sıramatik kiosk
Wizard Kiosk KV24, QVISTA tarafından geliştirilen ve üretilen 24 inç Full HD dokunmatik ekranlı, gömülü termal yazıcılı akıllı self-servis sıramatik kiosktur. QR, NFC, RFID ve kimlik okuyucu seçenekleri, WCAG 2.1 AA ve EAA uyumlu erişilebilirlik özellikleri vardır. Hastane, banka ve kamu kurumlarında kullanılır. Fiyat bilgisi ve teklif için bizimle irtibata geçin.
Wizard Kiosk KV24 – questions & answers
Typical questions about this product. Find find more in our FAQ.
Ask for a quoteWhat is the Wizard Kiosk KV24 used for?
The Wizard Kiosk KV24 is the self-service front door of a QVISTA queue management system. Service users select a service on the touchscreen and get a numbered ticket, or check in with a QR code, NFC card or ID card.
Which screen sizes are available?
The standard model has a 24″ Full HD capacitive touchscreen. 17″, 19″ and 22″ screens are available upon request.
Is the Wizard Kiosk KV24 accessible?
Yes. It provides voice guidance (TTS), sizeable characters, a high-contrast screen and visual and audible notifications, and follows WCAG 2.1 AA and the European Accessibility Act.
How can I request pricing for the Wizard Kiosk KV24?
Request a quotation through our contact form including the quantity and where it will be installed, and our team will send you a proposal.
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