Resource planning can be done correctly with patient flow management solutions, which reduce service times at service points of different sectors. Customer recognition needs are met in the best way thanks to systems where patient and patient relatives’ data flow is ensured continuously. This time-saving application is required for fair management. Thanks to technologies that enable effective communication with customers, measurement of performance & satisfaction can be done in real terms.
Easy to Use Touch Screens
Qsystem devices, which are equipped to meet the needs of each user, are easy to use. Software that provides the most information about the user with short questions enables different types of visitors to have special status. In simple terms, only systems that are seen as a row-making machine can be integrated with various auxiliary details. Matters that give the cards with the corporate logo, transaction time, service place and estimated waiting time can be designed in different forms depending on the application area.
Qvista units can be used as an information panel or as an advertising medium to support the energy in the environment. Table-top units can be tailored to the needs of the organization with different interface applications. LCD screens are suitable for easy use of visitors from different age groups. A corporate logo can also be used in units which are also used as welcome screens.
Support your device with CRM Software!
Qmagic devices, which offer many advantages, can be updated with support from technology. The necessary measures can be taken for periodic and regional densities, thanks to the systems that enable the evaluation of the information coming from the branches at the centre. By means of devices that have software that enables the strengthening of customer relationships, past transaction transactions of the applicant can be observed instantaneously. Unlimited combination of systems that can be defined by criteria can be provided when necessary.
Thanks to the systems focusing on customer satisfaction, daily, hourly, weekly and monthly data can be evaluated as tables and reports. It is also easy for managers to change the personnel traffic with the castings that ensure the performance measurement is detailed and accurate. With the help of an efficient planning process, patient entries are made without wasting time. New generation solutions provide the right supply and demand.
The first contact with the customer is important …
The first contact kiosk models can be prepared to support the corporate identity. Thanks to the system that transmits the necessary information to both the user and the employee, the patients are accepted for the customers or users and the processing is accepted. Products that increase service efficiency and reduce service life also play a positive role in ensuring customer loyalty.
Thanks to the technologies needed to relax the environment, streamline work, make follow-up easier and meet your expectations, you can go one step ahead of your competitors. Take advantage of emerging technologies to satisfy your existing customers and win new customers.